Guests’ travel experiences in 2020 and 2021

A luxury travel experience to Africa should be one of joy and wonderment, exploring a magnificent continent, coming close to wildlife in their natural habitat and being introduced to different cultures and ways of life. Even though we know there are a few extra hoops to jump through to travel now, our goal is to guide you in this process and ensure you have a seamless trip and most importantly keep that joy of travel alive.

In fact, since the onset of Covid 19, our Team has expertly assisted couples, families, honeymooners and friends traveling to celebrate happy occasions to get the best experience out of Africa, even in these strange times.


“Hi Holly, thank you so much for an incredible trip. We didn’t have to think of a single thing – every tiny detail was taken care of.  And what a beautiful country.”


“Thank you Marco and Kim – a truly memorable trip. Literally faultless! Thank you for all the behind-the-scenes work that went into making it such a special and easy trip. Hope we get to travel with you again soon!”


“We are back in Cape Town after an amazing trip. We thoroughly enjoyed Rwanda, it’s people and their stories. All worked out well and thank you, it was absolutely fabulous. We also visited the twin lakes and the Virunga mountain lodge hotel. Must say Sangita is very convenient from where the treks begin, its surrounding is beautiful and the service is brilliant. We were truly spoilt. Thanks again, and look forward to the next one”

SUPERB TRIP – Meena & Harish

“Every detail was taken care of and the trip went off flawlessly. Rwanda has been an experience in what can be achieved by a nation that acts collectively. The Rwandan people have made such an incredible recovery post the genocide. So many lessons to be learnt from the citizens. From the city to the farms the pride in their country was so wonderful to experience. The Volcano National Park and Gorilla Treks were absolutely exciting. We were so blessed to have had this opportunity to see these majestic creatures in their own environment. Thank you for such a superb experience Kim and we look forward to many more adventures in the future.” 


“Timeless Africa Safaris arranged every last detail of my daughter and my trip to Rwanda to visit the Genocide war memorial, Golden Monkeys and incredible Mountain Gorilla’s. We were so excited to receive our incredible travel packs the day before leaving, only to test positive for Covid and our entire trip had to be placed on hold. This happened twice.
Kim our agent was incredibly patient and renegotiated our trip each time. We barely paid any penalties due to Kim negotiating with Rwanda Air on our behalf.
The actual trip exceeded all expectations. We would looked after incredibly well by Henry our guide. We stayed in comfortable, beautiful accommodation and did abs saw everything we planned plus more.
I cannot recommend Timeless African Safaris enough.”


“My entire trip to Uganda was brilliantly organised and I enjoyed every second. Our guide in Uganda was Moses and he was fantastic, making sure that we knew what to expect, arranging additional gorilla tracking permits and trips and his knowledge of the wildlife and birds was great, he also had a great sense of humour.
The lodges we stayed in were second to none and the staff couldn’t do enough to make sure that we felt at home.
I travelled on my own but it was an added bonus that the other ladies on my trip were great fun.
I wouldn’t hesitate to book through Kim and Timeless Africa Safaris again.”


“The care and attention to detail as absolutely next level right from the beginning. Just before we left on vacation our travel agent personally came to see us at home to deliver our tickets, booklets, caps & goodie bags. Especially during COVID – they made it so seamless and easy!”


“We had a fantastic experience safari, all very well organised. Great viewing of the Big Five at Shamwari, food and service. Camp Figtree and Prince Albert hotels were beautiful.”


“Amazing experience! Both our trips to Rwanda and Kenya were spot on! Special thanks to Louise for the kindness and professionalism.”


“We booked a family trip to Gondwana via Timeless Africa Safaris and we were assisted by Belinda.

Belinda was terrific and organised everything superbly. Booking via Timeless was a treat – Belinda delivered all the goodie bags, including one each for our grandkids, and the contents were wonderful and useful.

The stay at Ulubisi was way beyond expectation – we were treated like royalty, Mike, Ashley (the chef) and his two assistants – Thandiwe and Yonella were friendly, helpful and great to have around.

As I am sure you have gathered, we had a wonderful time – from the first call to book the trip, right up to breakfast on the day we had to leave.

The highlight of our trip (besides the upgrade) was the great family time on the drives. We were treated excellently by the staff. The last nights accommodation in Sunset Ridge was also excellent.

You made the arrangements and organization painless – you were responsive and helpful. The goody back were a wonderful added treat.

FAMILY BREAK – Julia  Anastasoploulos

“We’ve been trying to do a family trip for ages and we managed to book a really great special (for local South Africans) from Gondwana Game Reserve.

It’s a closish drive from Cape Town, just outside of Mossel Bay. There are six of us and two kiddies under three so we were worried about the game drives but if you book a private game vehicle you can take kids under the age of six.

If covid has given us anything it has been the opportunity to relish in our local surroundings and experience world class local travel like a tourist! We were in our element. The @gondwanagr team really rolled out the red carpet for us! Felt unbelievably lucky to be in this magnificent place with our family.”


Hi Holly,

“Sorry for the delay in responding, but it took a while to settle in as well as contemplate a return to Africa – which we want to do next year! We loved the adventure, luxury and experiences that you set up for us during our first trip. It took me a week just to review and catalog our pictures and videos.

We’d like to return next May, 2022 and repeat three nights at “&Beyond” as well as at”Londolozi” (same accommodations and room numbers for both if possible).”

EXCELLENT GETAWAY – Alan ~ June 2021

“Hi Louise, thanks for arranging the reservation at Delaire Graaf as well as dinner at Le Petit Colombe etc.
Delaire Graaf is exceptional in all respects, from the time we arrived, the greeting, the service and the staff were all excellent.

The lodge was terrific, the gardens beautiful and they seem to have thought of everything, winter gown, summer gown, coffee tea etc.

We had breakfast in the room both mornings and the service and food were excellent.

We had a massage, really good. The facilities are excellent.

We used the gym, well laid out and equipped except for the bicycles which are dated.

Dinner service was very good, wines excellent and food very good.

The meal, experience and the restaurant at Le Petit Colombe was outstanding and we would love to return and stay there.”

INCREDIBLE ROAD TRIP – Ronnie & Cedric ~ June 2021

“Everything went off perfectly & all the venues we stayed at were excellent & exceeded our expectations.

Thanks so much for your meticulous planning & assistance. Could not have been better.

  • Your communication was outstanding at all stages.
  • We remarked as we went along the trip that the service everywhere was exceptional, a big bonus for tourism in SA.
  •  The experience was outstanding for us and TAS chose really upmarket accommodation establishments for us, which we would never have been able to do on our own.”


“Hi Belinda, Oh so special! Our trip to Gondwana Game Reserve was beautiful thank you! I also really appreciate that you managed to get me the corner room, wow what a great service! I appreciate it very much.”

CHILDHOOD DREAM COME TRUE – Tabatha & Robert ~ April 2021

“Kim, Casey and the astonishing team at Timeless Africa Safaris made this dream come true. We are in awe and so grateful for this unforgettable experience. We’re still pinching ourselves (not each other like when we were little).

Oh, and did I mention they made this happen during COVID19 – Safely and responsibly. That was non-negotiable. Your Uganda team have been world-class. The country and people are as beautiful, brave and resilient as those gentle giants. And as if that was not enough, we saw two Shoebills. The bird lovers will know how rare this sighting is.”

PERFECT FAMILY MEET UP POST-COVID – Rotem and family ~ April 2021

“My family and I decided to choose Marataba after not seeing each other for 15 months because of covid. We were looking for something intimate, private and familial with the same standard of a luxury safari. A difficult brief. Kay’s suggestion of Marataba Founders Camp was the most perfect fit.

The lodge, which is a family affair, run by a husband and wife team echos the familial feel we were after. Since we were a group with very young kids we felt free to just be without the pressure of other guest’s expectations and considerations. 

The exquisitely located lodge is beautifully decorated and again feels like a personal home space rather than an impersonal hotel. 

The food felt effortless and homemade. Everyone’s personal wishes were fulfilled and catered for in a very unpretentious and delicious way. The staff always willing to experiment with vegan and gluten-free options. The gluten-free folk vouch for its deliciousness too. 

Our tracker treated the kids in such a fatherly way, always keeping them engaged and top of mind. And the added offer of conservation activities really makes the safari experience more relevant and memorable. My ten-year-old daughter got to track a cheetah with the telemeter and the thrill of finding them was an absolute treat for us all. 

Any family or group of friends who is looking for a place where they want to call home for a few days while experiencing the luxury and magic of the bush, can’t find a better place to settle on than Marataba Founders Camp.” 

LIFE CHANGING GORILLAS – Nauta & De Villiers Families ~ January 2021

“Hi Kim, the trip most definitely exceeded our expectations. Such a clean & beautiful country. The gorillas was obviously just the cherry on top.

We found the Gorillas after about one hour. Bundu Bashing was real authentic & rough and so glad we were fully covered in long sleeve bush clothes.

Charles was a Darling. He drove the Cruiser at a full 42km/hr on the highway and had quite a few backseat drivers to increase his speed😅.

Overall the hotel was incredible with the little things like massaging your feet when taking off the protective sheen shields and cleaning of shoes after each trek.

Incredible food and have never seen any streets in the world more clean than in Rwanda. They sweep all roads & sidewalks everyday. By law every citizen has to help clean up every last Saturday of the month.”

FAMILY SAFARI – Lara & Family ~ January 2021

“Dear Kay, thank you so much once again for all your help in assisting with our trip to Phinda – we had such a fabulous time, I just wish we could have stayed longer 🙂 definitely think we will be back!  

Thank you so much once again for everything! Here’s hoping I’ll be in touch soon for our next booking too!” 

3-NIGHT SAFARI – Philip & Mark, ~ January 2021

Hi Kim,

We had a great time – and our own private game lodge on the last night!  All others had left and they were closing the next day!

We had wonderful accommodation, the game viewing was excellent and the staff couldn’t do enough.  The suite was the best we have ever stayed in!

Thank you for your assistance throughout!

FAMILY SAFARI TO SOUTH AFRICA ~ December – January 2021

“Hi Belinda, We arrived well this morning back in Vienna. Everything worked out very smoothly and we have wonderful memories from South Africa.  Thanks for your ongoing support, looking forward to hopefully seeing you in October.”

COUPLE’S LUXURY SAFARI – Raymond & Linda ~ January 2021

“Hi Belinda, thank you! Our accommodations here at Lion Sands River Lodge and everything throughout our entire trip were fantastic!! Ranger Luke and Tracker Abraham were superb and made this an outstanding experience. Our butler Jeffrey was wonderful… every meal and every aspect was first-rate! Thank you so much for putting together a trip we will be talking about for the rest of our lives!!”

GIRLS’ TRIP TO KENYA – Melani & Marti ~ January 2021

“Thank you so very much for all your efforts with our travel to Kenya.  It was an unforgettable experience.  All the trouble you went to within the new world of travelling and the knowledge that we could contact you helped a lot.

Belinda, I am going to give your mail to a friend – someone she knows also wants to go. Melani

Hi Belinda,  Thank you, thank you.  It was such an incredible experience.  I could stay here for 3 months.  I am at peace now. Marti”

SOLO JOURNEY TO THE MAASAI MARA – Remo Engelbrecht ~ December 2020

“‘Out of Africa’, at last I am in Maasai Mara… the ‘Land of Spots’.

Day 1 was so special already! Finally I’m where I always wanted to go: Maasai Mara… Kenya! 4 of the Big 5 already seen today… even 3 black rhinos… The wildlife in Masai Mara and also the scenery is ′′Out of this World… Once Africa, always Africa!” 📸: Remo Engelbrecht photography

COUPLE’S TRIP TO KWAZULU NATAL – Philip & Anita ~ November 2020

“Fugitive Drift: We were warmly welcomed. Lovely bedroom suite with the most enormous bed I have ever slept in!  Loved the outdoor shower. The staff were very flexible and accommodating in terms of rescheduling our tours as I was very tired on the day we arrived.

All the meals, in terms of menu, quality, service and setting were excellent.

But the highlight was the tours:  I totally fell in love with history again!  I specially found that the CDs played in the vehicle while we drove around with our guides gave us context which enhanced the guides re-telling of the battles once we got to the locations. The guides were all excellent, well trained, passionate and well equipped to deal with questions. And they made us as comfortable as possible too in terms of cold water on hand and camp chairs to sit on and other refreshments.

I highly recommend the Battlefield tours to anyone.  In fact, I think it is essential!

Cleopatra Mountain Lodge: Cleopatra is in a beautiful setting and conveniently situated to explore the Drakensberg. We had a really lovely stay.

Kay, Thank you again for your patient assistance all along and for the special picnic treat! Due to the rain we had it on our stoep.  And it was so plentiful, we had it as our lunches.”

FAMILY SAFARI – Raoul ~ September 2020

“Thanks Belinda! We had a fabulous time. Flying into Nelspruit including time at lodge on the way in and out allowed for two additional game drives Thanks to TAS for logistics and smooth management of this end to end. We will be back!”

FAMILY SAFARI – Steven & Family ~ September 2020

“We had a great time at Botlierskop Private Game Reserve, amazing family game lodge.”

MULTI-FAMILY SAFARI – Bianca, family & friends ~ September 2020

“Loving our stay at Gondwana. Thanks to you and your team for all the help.”

gondwana _game_reserve_1

MALDIVES HONEYMOON – H & G ~ October 2020

“A very big thank you from both of us for making our trip so seamless, we had the most wonderful time ever! Was beyond every expectation we had, definitely sad to be going home 😂! Thank you again xx”

SOLO SHE JOURNEY SAFARI – Marti ~ September 2020

“The drive there was easy and not far. Cliffton is stunning.  Such a treat.  Intimate, delicious food, private and everyone was friendly. I put my laptop in the safe on arrival and only took it out when I left – totally relaxed.  Thank you so much!”

COUPLES SAFARI GETAWAY – Alan & friends ~ September 2020

“We had a wonderful time at Bushman’s Kloof. It’s a great property and well run!”

Bushman’s Kloof


“The whole trip was absolutely amazing, very well organized & professional, so thank you very much for arranging everything. Your goodie bag came in very handy, especially the glasses, what a great idea! It was an unbelievable experience! Thanks so much once again.”


“I spent a weekend at the stunning Mosaic Farm, near the seaside villages of Stanford and Hermanus. I was super impressed with the protocols in place and it is truly the perfect spot to rest, re-charge and re-connect with nature. Take a look at the short video I’ve put together:”


“I was recently very fortunate to be invited to the launch of a brand-new safari-concept property, so I was able to test the transfers, airports, airlines and lodges for their COVID Protocols.

On arrival at Cape Town International, Lanseria, and OR Tambo International Airports, I was very impressed by the speed and efficiency with which the Airports Companies have adapted. It was a seamless and totally safe experience. The main difference is that only travellers can enter the arrivals and departure halls, so no visitors or porters. The airports have arranged for special locales where you meet with your driver/guide for your onward transfers. Obviously, masks are mandatory throughout and there is no meal service on the aircraft.

The property I visited is the new Marataba Conservation Camp, located in the Marataba Reserve, Limpopo, only a 3-hours drive from OR Tambo or Lanseria Airports. The Marataba Reserve is malaria-free and privately-owned.

The whole concept of the lodge is to turn the safari experience on its head and afford visitors the opportunity to experience conservation at work on a first-hand basis. The best way I can describe this is if one imagines the traditional safari experience as a balloon, with the guest experience on the outside and the day-to-day workings and conservation efforts on the inside. The two entities very seldom combine.”

Read more about his experience

Q & A with Guests’ travel experiences in 2020 and 2021